We all have experienced customer service nightmares. Often, one of the must frustrating parts of a
poor customer service experience is feeling that your feedback is falling on deaf ears.
Tello, which is launching at
TechCrunch Disrupt today, is hoping to fill this gap by offering companies a realtime feedback app that consumers can use on their mobile phones to rate customer service on the fly. On the consumer side, Tello is a free web and mobile service that aggregates ratings for businesses (business listing are aggregated from
Localeze) from across the web and allows users to post comments about their experience at a business. Users can provide feedback on specific employees, recommend an employees and share a positive or negative story about the employee.
ECLIPSYS
EASTMAN KODAK CO
EARTHLINK
DST SYSTEMS
We all have experienced customer service nightmares. Often, one of the must frustrating parts of a poor customer service experience is feeling that your feedback is falling on deaf ears. Tello, which is launching at TechCrunch Disrupt today, is hoping to fill this gap by offering companies a realtime feedback app that consumers can use on their mobile phones to rate customer service on the fly. On the consumer side, Tello is a free web and mobile service that aggregates ratings for businesses (business listing are aggregated from Localeze) from across the web and allows users to post comments about their experience at a business. Users can provide feedback on specific employees, recommend an employees and share a positive or negative story about the employee. 
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